The Close Blog

Close V Zoom what are the differences, native, no downloads!

[fa icon="calendar"] 12 January 2019 / by Simon Hunt

Simon Hunt

Zoom has a different approaches that this document attempts to highlight to inform decision making.

Download the PDF here Close V Zoom 2.0 

Zoom v Close differences in approach.


Zoom is a great product developed by the engineering team that developed WebEx so this document is not by any means an anti Zoom document it simply spells out the differences so that the informed reader can make their own judgements.

 

close_global_zoom_v_Pexip_logo_text_only

 

The Close Platform Features the latest version of Pexip inside. The engineers have a similar track record to those at Zoom 90% of them are Ex-Tandberg, Cisco with Frost & Sullivan, Gartner reviews that applaud their human capital and ground breaking technology.  

 

close_global_V_Zoom_native_connectivity

Native - the fundamental difference in the two different approaches.

Zoom use a download Zoom Software approach.

Pexip use a native integrate deeply into the architecture approach.

What’s the difference?

Downloading software comes with headaches for IT.

Native doesn’t and means the Partner uses core features of the integrated product and compliments them.

Example Skype for Business, Teams, Hangouts, WebRTC for everyone of these Pexip uses the native approach.   

close_global_V_Zoom_no_downloads_icon

 

The no Download approach is fundamentally different and Zoom will always opt for downloading its software and use the host as a doorway whereas Pexip will use the native features approach.

Example Skype for Business where the Virtual Meeting Room (VMR) is stored in the contact record as the email address say “microsoft@close.global” to open up Skype for Business a users searches for the VMR and clicks on the record. It will display online status as part of the native feature set. In Skype for Business you then click on the Video icon to open the VMR up.

Crucially the user is using native Microsoft workflows to perform the open VMR task.

 

close_global_V_zoom_no_new_Workflows C

This is huge for Microsoft and a very good reason why the Pexip product is Microsoft Certified.

The user has no new workflows to learn.

They use the familiar Skype for Business workflows not new Zoom ones!

 

cLose_Global_V_Zoom_Microsoft_certified

Skype for Business Certified

This is huge for Microsoft users (79.3% market share), the Pexip solution is Microsoft certified for Skype for Business, both On Premise and Office 365 Cloud.

close_global_Pexip-Infinity-certified-for-Microsoft-Teams-1024x536 (1)

 

The Pexip team worked with Microsoft to develop integration to Teams.

As a result the Pexip product is certified for Teams.

Whilst a number of Microsoft Houses are slow to upgrade a number still being on Lync and Skype for Business. It’s a huge note of engineering recognition. Again the Team’s approach Pexip pursued is Native.  

 

From a Microsoft Viewpoint wherever the client is on the Microsoft journey your external connectivity is future proofed with the Pexip based solution, and accreditation benefiting from “Certified Solution status”

 

Close global flex-commercials

 

The Close Flex pricing we’ll come onto later but with subscription and PAY AS YOU GO rates the Microsoft user has “peace of mind”.

With large estates they can have a single solution with different tariffs, PAYGO for low volume users and subscription for high volume.

This ensures a classless approach across the organisation.

Everyone gets the same solution. Low volume are on PAYGO and if they do not use the room there’s no charge.

 

Pexip_microsoft_teams_certified

 

Microsoft Teams has deep authentication that enables you to dial into a Teams meeting from a Microsoft meeting ID.

This authentication relies on the Azure server being recognised as a trusted device.

This enables gateway calling into Teams.

If you do not have a Microsoft Azure Server acting as this authentication then there is no gateway functionality, period.

 

close_global_azure_cloud_download (2)

 

The Close Platform is 100% based on Azure which provides reach to data centres in 54 countries. This reach serves two purposes firstly it provides local signalling nodes for incredibly high quality calls. Secondly it provides the option for sovereign data coverage for those countries that are sensitive to that requirement. Germany and Austria are two examples.

download (2)

 

The Azure Cloud also benefits from a further element. Uniquely zero video or audio traffic is stored by the signalling servers, they simply transmit the data in a speedy manner. The management server equally doesn’t store video, it simply recognises virtual rooms and their authentication and security PIN settings to accept or reject guests in a meeting.

 

download (3)

 

 

Security operates at 2 levels

1. Azure Server and VPN security

2. AES 128 Bit encryption

The Azure servers operate to Government levels of security that satisfy most security teams.

The Video Traffic is encrypted to AES 128 bit standards ensuring that no calls can be hacked.

 

close_global_freemium_dial_out_icon

 

The Close service can Dial out to any Microsoft Skype for Business user with a Skype for Business email address.

The email address acts as a SIP address enabling the Host to dial into any Skype for Business address.

The receiving Skype for Business user can of course either accept or reject the call.

 

 

close_global_Drag_and _drop_your_cisco_to_skype_for_business

 

Drag and Drop

One of the native features of the Skype for Business tight integration is the drag and drop facility. This enables a Skype for Business user to drag a Video unit into a Skype for Business Meeting using the native functionality of Drag and Drop.

How does this work?

A Virtual Meeting Room has a unique auto dial feature for one or many end points.  This means a video unit unit can be set up to be automatically dialled when the Virtual Room is contacted by any user.

Imagine a room with a Cisco unit in it, for this purpose the meeting room is called MR1. The cisco unit in it , cisco@close.global (SIP address or IP address)

The Virtual Room called cisco.MR1@close.global is created with an automatic rule, dial cisco@close.global .

The Skype for Business user searches for cisco.Mr1@close.global in their Microsoft directory, and then drag it into the call.

The meeting room attendees do nothing but sit round the table with the Cisco unit switched on and they are literally pulled into the meeting.    

 

download (4)

 

Google

Pexip are the only Google Hangouts meet certified Partner.

The native integration works exactly the same way from a broad principles approach, tight native integration.

This has to be enabled on a domain basis and is provisioned on a maximum attendees basis. The client buys annual capacity for concurrent attendees they wish to accommodate.  

 

close_global_Value_Ladder_Low_Res

 

The Value Ladder

Designed to accommodate any customer price point.

From 2.5p/minute to 20p/minute on PAY AS YOU GO.

From £8.90 per host or £14.90 per room per month to £99 a room per month.

 

close_global_Evergreen_Commercials

 

Evergreen Revenue and Commission

The first major difference between Close and many competitors is we only pay commission and recognise revenue for the life of the customer.

Over 3 years we will pay nearly 3X the commission that Blue Jeans (example will) both paying at the same % commission or margin.

 Reselling Close - 10 Reasons

Why would we do that?

Simply put, we want you the reseller to build a business on the back of the product and resource it properly.

 

close_global_no_minimum_room_order_download (1)

No Minimum Room numbers

Close have no minimum Room numbers!

  • No minimum term - a month

  • Clients can have 1 room for as long as they like


pay_as_you_go_a

 

PAYGO Starts From:

2.5p / minute - Audio

20 p/ minute - Video

No set up fees

Billed monthly in arrears

Ideal for low volume users i.e. big Microsoft clients

 

close_global_migrate_tariffs

 

PAYGO - migrate

Any room that spends more than any subscription can be migrated.

No penalties

No part month billing  

 

close_global_ Freemium 2

 

For IT Teams

Unique

The most advanced virtual rooms, free.

Designed for IT teams to test.

Test calls are for 3 attendees and 30 minutes

 

maserati-portal

 

Customer Branding

Resellers with a Close Portal can create iconic collaboration portals in

5 minutes.

These Branded demo’s can be created for you by the demo team all we require is a customer URL to employ their brand standards.  

 

download (5)

Demo Team

The Close demo team work alongside your sales team.

They monitor all digital triggers, Free Trial, Freemium, Landing Page or Pricing page downloads and react with electronic messages.

They start their sales team engagement with a simple 121, a 15 minute online meeting to remove any incorrect preconceptions and answer all the great questions.

Easy to sell wheel (4) (2)

Simple Sales Process

Sales team 121

Introductory  Video supplier to forward to customers

Customers who view the video are invite to a demo

Demo clients get a Free Trial or Freemium room

Any high room usage triggers engagement to close the deal

 

vmeet_video_play_thumbnail

 

Introductory 1 minute Video Introduces the solution, viewers trigger e-messages, a demo invite follows.

Useful Links

12 Reason for IT to use Virtual Rooms

https://blog.close.global/12-reasons-it-teams-need-virtual-meeting-rooms

Azure and Virtual Meeting Rooms

https://blog.close.global/pexip-cloud-services-on-azure-flex-commercials

Pexip Cloud based Virtual Meeting Rooms

https://blog.close.global/pexip-cloud-vital-ingredients-for-your-virtual-meeting-rooms

10 Key Areas for Virtual Rooms

https://blog.close.global/reselling-virtual-meeting-rooms-10-areas-to-explore

Save on Video Bridging

https://blog.close.global/save-90-on-bridging-hardware-costs

Scale University AV Teams using Virtual Meeting Rooms

https://blog.close.global/university-virtual-meeting-room-platform-how-to-scale-a-small-av-team-with-a-big-challenge

Video Gateway

https://blog.close.global/video-gateway-enhance-your-connectivity

Virtual Room Pricing 

https://blog.close.global/virtual-meeting-room-pricing-what-to-look-for

Virtual Rooms - No Downloads or Plugins

https://blog.close.global/5d-virtual-meeting-rooms-no-downloads-no-plugins

Virtual Rooms how they help Businesses

https://blog.close.global/virtual-meeting-rooms-and-how-they-help-businesses-collaborate-and-perform-better

Virtual Rooms and How to save Money

https://blog.close.global/virtual-meeting-rooms-and-how-to-save-money-using-them-11-tips

Connect any Audio and Video enabled Device with Virtual Meeting Rooms

https://blog.close.global/virtual-meeting-rooms-connect-any-device-or-platform

Virtual Rooms 10 key areas to review  

https://blog.close.global/virtual-meeting-rooms-the-10-key-areas-to-check-before-buying

Virtual Rooms upgrading your communication

https://blog.close.global/virtual-meeting-spaces-the-communication-upgrade

What is a Virtual meeting Room?

https://blog.close.global/what-is-a-virtual-meeting-room

Topics: zoom, Virtual Meeting Spaces, Virtual Meeting Rooms, Virtual Meeting Space, Virtual Meeting Room, Free virtual meeting room, close advantages, Devil is in the detail, Zoom V Close, Close Native, Close No Downloads, Close No change to Workflows, 1 Click to Join, Close 1 Click to Join

Simon Hunt

Written by Simon Hunt

Simon is the Founder of Close - the True Collaboration Company.

Subscribe to Email Updates

Lists by Topic

see all

Posts by Topic

see all

Recent Posts